LEGAL

Privacy
Policy

Last updated: 30 October 2026

About this policy

This policy explains how Ashley Bishop Health collects, uses and protects your personal information when you visit this website, get in touch, subscribe to updates, book a call or work with Ashley Bishop Health as a coaching client.

Ashley Bishop Health is committed to handling your information fairly, openly and securely, in line with UK data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

About Ashley Bishop Health

Ashley Bishop Health is run by Ashley Bishop, an independent sole trader based in Essex. Ashley Bishop is the data controller for the personal information described in this policy, which means he decides how and why it is used.

If you have any questions about this policy or your information, please contact Ashley Bishop Health:

The information Ashley Bishop Health collects

Ashley Bishop Health only collects the information it needs. Depending on how you use the website and its services, this may include:

  • Contact form enquiries – your name, email address and anything you choose to write in your message.
  • Email and phone enquiries – your name, contact details and the content of your email, call or message.
  • Newsletter sign-ups – your email address, and whether you open or click on the emails Ashley Bishop Health sends.
  • Discovery calls and Health Alignment Sessions – your name, contact details and what you tell Ashley Bishop Health about your goals, lifestyle, routine and circumstances.
  • Coaching clients – your contact details, billing details, session notes, goals, habits and progress information such as weight, body measurements, fitness, energy levels, sleep and, if you choose to share them, progress photos.
  • Testimonials – your name, feedback and, where you agree, your photo, video and job title or business name.
  • Website usage – technical information such as your IP address, browser type and device, and your cookie preferences. If you accept statistics cookies, Ashley Bishop Health also collects information about how you use the website, such as the pages you visit, how long you stay and roughly where you are (town or region, not your exact location). See the Ashley Bishop Health Cookie Policy for details.

Health information

Information about your physical or mental health is a special category of personal data under UK GDPR and needs extra protection.

Ashley Bishop Health does not ask for health information through this website. During a discovery call, Health Alignment Session or coaching, Ashley Bishop Health may ask about things like your weight, fitness, energy, sleep, eating habits, injuries or medical conditions, so that coaching is safe and suited to you. Ashley Bishop Health will only collect and use this information with your explicit consent, and only to provide coaching services to you. You can withdraw your consent at any time, although this may mean Ashley Bishop Health can no longer coach you safely.

Please don’t send detailed medical information through the contact form. If it’s relevant, it can be discussed during a call.

Coaching is not a medical service. If you have a medical condition, please speak to your GP or a qualified healthcare professional before making changes to your diet or exercise.

How Ashley Bishop Health uses your information

Ashley Bishop Health uses your information to:

  • reply to your enquiries and arrange discovery calls
  • deliver coaching sessions, check-ins and support if you become a client
  • send invoices, take payments and keep business and tax records
  • send you newsletters and updates, if you’ve subscribed
  • publish testimonials, videos and client results, only with your permission
  • understand how people use the website so it can be improved, if you’ve accepted statistics cookies
  • keep the website secure and working properly
  • meet legal, insurance and accounting obligations

Ashley Bishop Health will never sell your personal information or share it with anyone for their own marketing.

Testimonials and client results

With your permission, Ashley Bishop Health may publish your testimonial, name, photo, video, job title or business name, and before-and-after results on this website or on Ashley Bishop Health’s social media. Ashley Bishop Health will always ask before publishing anything and show you how it will appear. You can ask Ashley Bishop Health to remove it at any time by emailing ashley@ashleybishop.co.uk, and it will be taken down from this website as soon as possible.

Who Ashley Bishop Health shares your information with

Ashley Bishop Health uses a small number of trusted service providers to run the business. They only process your information on Ashley Bishop Health’s instructions and under contract, and they must keep it secure. These include KAT Marketing (KAT Creativ Ltd), which builds and hosts this website, and Ashley Bishop Health’s email provider, newsletter provider, payment and accounting providers and similar.

Ashley Bishop Health may also share information where the law requires it, for example with HM Revenue & Customs, its insurer, or in response to a valid legal request.

Third-party services on this website

  • Google Analytics – if you accept statistics cookies, this website uses Google Analytics to understand how visitors use it, such as the pages you visit, how long you stay and the type of device you use. Your IP address is anonymised and this information isn’t used to identify you. Google Analytics only loads if you accept statistics cookies, and you can change your choice at any time using the cookie settings link at the bottom of the website. Analytics data is kept for 14 months and then deleted automatically. See Google’s privacy policy.
  • YouTube and Vimeo – the video testimonials on this website are hosted on YouTube and Vimeo. Videos only load when you press play. When you do, YouTube or Vimeo may collect information about your device and set cookies, in line with their own privacy policies.
  • Google Fonts – this website uses fonts provided by Google. When a page loads, your browser connects to Google’s servers, which receive your IP address. See Google’s privacy policy.
  • Social media links – this website links to Ashley Bishop Health’s Facebook and LinkedIn pages. These are simple links and don’t place tracking on this website. If you visit or interact with those pages, Meta’s and LinkedIn’s own privacy policies apply.
  • Cookie consent – Ashley Bishop Health uses Complianz to record your cookie choices. Your preferences are stored in a cookie on your device.

Some of these providers, such as Google, YouTube and Vimeo, may process information outside the UK, including in the United States. Where this happens, appropriate safeguards are in place, such as UK adequacy regulations or the UK Extension to the EU-US Data Privacy Framework.

Keeping your information secure

Ashley Bishop Health takes appropriate technical and organisational measures to protect your information from loss, misuse and unauthorised access. This includes a secure (HTTPS) website, password-protected accounts with two-factor authentication, and making sure only Ashley Bishop Health can access client records. No website or system is completely secure, but Ashley Bishop Health works hard to keep your information safe. If a data breach is likely to put you at risk, Ashley Bishop Health will tell you and the Information Commissioner’s Office where the law requires it.

Making a complaint

If you’re unhappy with how Ashley Bishop Health has handled your information, please contact Ashley Bishop Health first at ashley@ashleybishop.co.uk so it can try to put it right. Ashley Bishop Health will acknowledge your complaint within 30 days and respond without undue delay.

If you’re still not satisfied, you can complain to the Information Commissioner’s Office (ICO):

  • Website: ico.org.uk/make-a-complaint
  • Helpline: 0303 123 1113
  • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Changes to this policy

Ashley Bishop Health may update this policy from time to time, for example if it starts using a new service. The latest version will always be on this page, with the date it was last updated at the top.